Leading the way in outsource call centre services in the UK since 2000.

Based in Norwich, OpenContact has been leading the way in outsourced call centre solutions in the UK since 2000. Big enough to deliver, small enough to care. The very people who own and manage OpenContact's business are the ones who look after yours. Our clients are simply too precious to be left to anyone else.

Transparency
We have a completely open approach to the way we do business. Client's can access call statistics whenever they feel the need. Staff are kept appraised and if we can't do something we'll say so or ask for a little more time to figure out how we can do it.

Excellence
Our rigorous training programme means our staff are confident enough to handle any type of call without rigid scripting that can be all too obvious to the person at the other end. This confidence results in genuinely cheerful and friendly staff making it an enjoyable experience for all concerned.

Essentially we are a family run business, dedicated to delivering value added call centre services to our clients, but don't take our word for it. Why not give us a call today to discuss how we can save your company money by delivering a quality outsourced call centre solution to your customers.