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	<description>UK Outsource Call Centre - OpenContact</description>
	<pubDate>Thu, 15 Oct 2009 08:44:21 +0000</pubDate>
	
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		<title>Substantial Business Win Leads to Major Developments</title>
		<link>http://www.opencontact.co.uk/call-centre-news/2009/10/15/substantial-business-win-leads-to-major-developments/</link>
		<comments>http://www.opencontact.co.uk/call-centre-news/2009/10/15/substantial-business-win-leads-to-major-developments/#comments</comments>
		<pubDate>Thu, 15 Oct 2009 08:44:21 +0000</pubDate>
		<dc:creator>OpenContact</dc:creator>
		
		<category><![CDATA[Call Centre News]]></category>

		<category><![CDATA[uk call centre]]></category>

		<category><![CDATA[uk call handling]]></category>

		<category><![CDATA[uk inbound call centre]]></category>

		<category><![CDATA[uk outsource call centre]]></category>

		<guid isPermaLink="false">http://www.opencontact.co.uk/call-centre-news/?p=40</guid>
		<description><![CDATA[


We are delighted to announce we have won a substantial new contract which has resulted in significant growth for our business.  The initial three year contract with TPS (Insurance Admin Services) Ltd, part of the Longhawk Insurance Group, one of the UK’s leading niche insurance specialists, commenced on the 18th September.
We won the contract [...]]]></description>
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		<title>Keeping it in the Family</title>
		<link>http://www.opencontact.co.uk/call-centre-news/2009/06/22/keeping-it-in-the-family/</link>
		<comments>http://www.opencontact.co.uk/call-centre-news/2009/06/22/keeping-it-in-the-family/#comments</comments>
		<pubDate>Mon, 22 Jun 2009 13:35:30 +0000</pubDate>
		<dc:creator>OpenContact</dc:creator>
		
		<category><![CDATA[Call Centre News]]></category>

		<guid isPermaLink="false">http://www.opencontact.co.uk/call-centre-news/?p=37</guid>
		<description><![CDATA[When the Financial Times called us recently to answer the charge of nepotism - we held our hands up, guilty as charged. The family connection at OpenContact is very much at the heart of our UK inbound call centre business, and something we are proud of and only too happy to discuss with the Financial [...]]]></description>
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		<title>What A Relief – It’s Comic Relief!</title>
		<link>http://www.opencontact.co.uk/call-centre-news/2009/06/22/what-a-relief-%e2%80%93-it%e2%80%99s-comic-relief/</link>
		<comments>http://www.opencontact.co.uk/call-centre-news/2009/06/22/what-a-relief-%e2%80%93-it%e2%80%99s-comic-relief/#comments</comments>
		<pubDate>Mon, 22 Jun 2009 13:33:22 +0000</pubDate>
		<dc:creator>OpenContact</dc:creator>
		
		<category><![CDATA[Call Centre Press Releases]]></category>

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		<description><![CDATA[Staff from OpenContact, Norwich’s leading privately-owned outsource call centre, took on their colleagues worst chores like washing the car and ironing – in a fund raising bid for Comic Relief. 
Staff at the outsource call centre carried out these jobs for a £5.00 charge, which went directly to Comic Relief alongside money donated from additional [...]]]></description>
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		<title>Santa’s Secret to Success lies with a Norfolk Business</title>
		<link>http://www.opencontact.co.uk/call-centre-news/2009/03/24/santa%e2%80%99s-secret-to-success-lies-with-a-norfolk-business/</link>
		<comments>http://www.opencontact.co.uk/call-centre-news/2009/03/24/santa%e2%80%99s-secret-to-success-lies-with-a-norfolk-business/#comments</comments>
		<pubDate>Tue, 24 Mar 2009 14:31:59 +0000</pubDate>
		<dc:creator>OpenContact</dc:creator>
		
		<category><![CDATA[Call Centre Press Releases]]></category>

		<guid isPermaLink="false">http://www.opencontact.co.uk/call-centre-news/?p=14</guid>
		<description><![CDATA[

PRESS RELEASE
It’s a well-known fact that Santa relies heavily on a group of highly skilled elves in addition to a team of adrenaline-fuelled reindeer, but perhaps Santa’s best-kept business secret lies in a call centre in Norwich?

OpenContact, Norwich’s leading privately-owned outsource call centre, has for the second year running, dealt with hundreds of calls from [...]]]></description>
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		<title>UK FIRST AS OPEN CONTACT CONTINUE HEALTHY STEPS INTO 2009</title>
		<link>http://www.opencontact.co.uk/call-centre-news/2009/03/24/uk-first-as-open-contact-continue-healthy-steps-into-2009/</link>
		<comments>http://www.opencontact.co.uk/call-centre-news/2009/03/24/uk-first-as-open-contact-continue-healthy-steps-into-2009/#comments</comments>
		<pubDate>Tue, 24 Mar 2009 14:29:46 +0000</pubDate>
		<dc:creator>OpenContact</dc:creator>
		
		<category><![CDATA[Call Centre Press Releases]]></category>

		<guid isPermaLink="false">http://www.opencontact.co.uk/call-centre-news/?p=11</guid>
		<description><![CDATA[ PRESS RELEASE
Many of us will go into 2009 with New Year’s resolutions of getting fit, but Norwich’s leading privately owned outsource call centre, Open Contact, has taken this idea into the workplace to become the first UK company to successfully be re-appraised and retain it’s ‘Fit for Business’ credentials. 

Launched in 2006 by Creating [...]]]></description>
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		<title>YABBA DABBA DOO!  Fred Flintstone, Cinderella, Zorro and Mini Mouse  Hit the Streets for Charity</title>
		<link>http://www.opencontact.co.uk/call-centre-news/2009/03/24/yabba-dabba-doo-fred-flintstone-cinderella-zorro-and-mini-mouse-hit-the-streets-for-charity/</link>
		<comments>http://www.opencontact.co.uk/call-centre-news/2009/03/24/yabba-dabba-doo-fred-flintstone-cinderella-zorro-and-mini-mouse-hit-the-streets-for-charity/#comments</comments>
		<pubDate>Tue, 24 Mar 2009 14:23:54 +0000</pubDate>
		<dc:creator>OpenContact</dc:creator>
		
		<category><![CDATA[Call Centre Press Releases]]></category>

		<guid isPermaLink="false">http://www.opencontact.co.uk/call-centre-news/?p=7</guid>
		<description><![CDATA[PRESS RELEASE

Staff from OpenContact, Norwich’s leading privately-owned outsource call centre, completed a 10 mile charity walk, yesterday (16th October), in aid of Great Ormond Street Children’s Hospital.

Dressed as Disney characters, in costumes donated especially for the walk by Costume World in Norwich, the fundraisers walked from OpenContact’s office on Roundtree Way to Drayton and back [...]]]></description>
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		<title>International Business Win for Norfolk Company</title>
		<link>http://www.opencontact.co.uk/call-centre-news/2009/03/24/press-release-international-business-win-for-norfolk-company/</link>
		<comments>http://www.opencontact.co.uk/call-centre-news/2009/03/24/press-release-international-business-win-for-norfolk-company/#comments</comments>
		<pubDate>Tue, 24 Mar 2009 14:12:40 +0000</pubDate>
		<dc:creator>OpenContact</dc:creator>
		
		<category><![CDATA[Call Centre Press Releases]]></category>

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		<description><![CDATA[PRESS RELEASE
OpenContact, one of the region’s leading privately owned outsource call centres, has announced a big new contract with Irish international company, Loyaltybuild. 

OpenContact will provide the UK call centre for Loyaltybuild’s short leisure breaks programme for The Co-operative Food. The call centre will supply a booking service and advice line to the Co-operative’s 2.5 [...]]]></description>
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