Inbound Services
"OpenContact is a safe pair of hands in which to entrust the care of our customers, especially when repeat purchase plays a large part in our success" Chief Operating Officer - Leading hotel reservation business
As a fully integrated multi-channel contact centre, we handle responses by phone, post, fax and web. Our state of the art telephone systems can be used for sales, customer services or information services, by either skilled operators or automated systems. We can also offer the following services:
- Campaign response
- Brochure request lines
- Mail order
- Charity appeals
- Travel/holiday bookings
- Virtual reception services
- Overflow call handling
Inbound contacts are our speciality, to find our more about how we can help your business please contact us on 0870 44 23450.