Why Do Leading Brands Choose UK-Based Outsource Customer Service?
In the two and half decades of practice in the CX space we have observed that the decision to outsource call centre services is as much...
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Why Do Leading Brands Choose UK-Based Outsource Customer Service?
by
Fiona Brown
on
12th June 2025
8 Reasons Membership Organisations Choose OpenContact to Elevate Member Support
If you’re part of a membership organisation, whether it’s rooted in sport, conservation, heritage, or professional development, you know that member experience is everything.
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by
Fiona Brown
on
23rd September 2024
How outsourced customer service teams can complement your existing operations
Contrary to what some may believe, using an outsourcing company for your customer service does not necessarily mean you are hiring them to completely takeover.
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by
Fiona Brown
on
6th September 2024
OpenContact advises businesses to start planning now to manage Christmas surge
Leading outsourced contact centre, OpenContact, are encouraging businesses to begin planning their festive operations early, in order to meet higher seasonal demands and handle the 2024 holiday rush.
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by
Fiona Brown
on
6th August 2024
OpenContact driving growth with appointment of Business Development Manager
Leading outsourced contact centre, OpenContact, has expanded their team with a new Business Development Manager following continued success.
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