Latest News
New Anglia ‘Small Grant Scheme’
Outsource contact centre, OpenContact, have secured a grant through the New Anglia Small Grant Scheme, which is part funded by the European Regional Development Fund, to assist in the purchase of furniture and equipment in their new premises in Norwich city centre.
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Survey Finds That Customers Want Service Rather Than Price Savings
Would you rather pay a higher amount in exchange for a better service than purchase a cheaper product that will provide a lower quality service?
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OpenContact expands its ‘Social’ network
Norwich based outsource contact centre, OpenContact, have extended their list of services by launching a ‘Social Media Message Management’ solution.
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Norwich Call Centre Business Boosts Recruitment Plans Following Half-term Bonanza
An outsource call centre business based in Norwich is looking to strengthen and expand its recruitment plans for this year following a very strong half-term performance.
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