Open Contact August 2017 69 of 77
Omni/Multi Channel Support

Omni/Multi Channel Support

At OpenContact we never stand still, and our omni/multi channel support is reflective of that. 

  • Choice - Consumers are demanding, and they always want a choice. Utilising various methods to interact with organisations is something we can help with
  • Variety - We can support email, web/live chat and social media responses
  • On Brand - Responses are branded to our clients' tone and image
  • Quick - Strong industry-leading response times
  • Hand-Picked - Our agents are carefully selected to ensure skill level matches the contact medium
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