• inbound

    Our business is your call

    Inbound Call Handling

    Give your customers a human experience in the digital age

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    Inbound Call Handling
  • total

    We respond, so you can do

    Total Customer Contact Management

    Deliver a seamless, constant customer experience

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    Total Customer Contact Management
  • overflow

    We can handle your call volumes when you can't

    Overflow Call Handling

    Guarantee your customers first impression

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    Overflow Call Handling
  • out-of-hours-call-handling

    We're open when you're closed

    Out Of Hours Call Handling

    Let your customers choose when they talk to you

    Learn More
    Out Of Hours Call Handling

Award winning UK contact centre

OpenContact has provided high quality call centre outsourcing solutions for more than ten years.

We have partnered with some of the UK’s leading companies, delivering them complete multi-channel support.

Whatever your requirement, we can quickly integrate into your business to provide a seamless experience for your customers.

We don’t do “off the shelf” contact centre outsourcing.  Our solutions fit each client individually, to benefit you, not to make things easier for us.  Our business is your call.  Request A Callback >>

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Open Contact is very much part of the Go Ape team. We used to be with a much larger call centre but moved to Open Contact because they really cared about delivering a terrific, personal service to our customers. We haven’t been disappointed.

Open Contact take the trouble to send all their operators to experience Go Ape before they take our customers’ calls. Their enthusiasm and knowledge really comes across in the calls, and our customers are convinced that they must be talking to in house Go Ape staff. We couldn’t do it better ourselves and have no desire to move anywhere else.

Some of the great people we work with...

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