OpenContact... We adapt... We collaborate... We listen... We communicate... We support... But most of all, we smile

Inbound Call Handling We provide a range of bespoke inbound call handling services for a number of clients. Discover more

Fiona Brown CEO

Overflow and Out of Hours We can adapt to whatever type of overflow call handling you require. Discover more

Omni/Multi Channel Support At Open Contact we never stand still, and our omni/multi channel support is reflective of that. Discover more

OpenContact
Your Leading Outsourced Contact Centre

Adaptable and resilient support

We are OpenContact - a friendly, flexible and professional inbound call centre.

We like to think of ourselves as a chameleon - changing and adapting for any challenge on your behalf.

With years of experience across a diverse field of industries, our team will be ready to tackle the obstacles that your business faces, head on!

First class customer service

We don’t do ‘off the shelf’ contact centre outsourcing - our solutions are tailored to meet the needs of your business.

This flexible approach means we’ve partnered with some of the UK’s leading companies, for whom we provide complete multi-channel support.

Our services include inbound call handling, overflow call handling, complete service provision and out of hours cover - to name just a few.

Trusted outsourced call centre

Without attentive customer contact and support, your customers’ trust in your business could decrease.

While you may be hesitant to outsource your communications at first, our team of industry experts can tailor services that win your confidence. Not only can this help you grow your business, but it can help you save costs by reducing the need for an internal call team!