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New Anglia ‘Small Grant Scheme’

New Anglia ‘Small Grant Scheme’

Outsource contact centre, OpenContact, have secured a grant through the New Anglia Small Grant Scheme, which is part funded by the European Regional Development Fund, to assist in the purchase of furniture and equipment in their new premises in Norwich city centre.

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by Fiona Brown on 14th July 2018

Survey Finds That Customers Want Service Rather Than Price Savings

Would you rather pay a higher amount in exchange for a better service than purchase a cheaper product that will provide a lower quality service?

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by Fiona Brown on 30th July 2016

OpenContact expands its ‘Social’ network

Norwich based outsource contact centre, OpenContact, have extended their list of services by launching a ‘Social Media Message Management’ solution.

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by Fiona Brown on 9th March 2016

Norwich Call Centre Business Boosts Recruitment Plans Following Half-term Bonanza

An outsource call centre business based in Norwich is looking to strengthen and expand its recruitment plans for this year following a very strong half-term performance.

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by Fiona Brown on 29th October 2015

OpenContact Scales new heights in London

Norwich-based outsource call centre business OpenContact is taking over the skyline of London after partnering with another iconic tall building, 20 Fenchurch Street aka “The Walkie Talkie”, to provide telephone booking services for the restaurants in the Sky Garden at the top of the 38-storey skyscraper

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