8 things customers want from customer service
There’s a certain quality of customer service that customers expect to receive from your business - and aiming to meet and exceed that level should be...
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8 things customers want from customer service
by
itsupport@opencontact.co.uk
on
28th May 2024
6 benefits of outsourcing customer service - and how it can help businesses grow
Providing helpful customer service is a challenge that often feels like an uphill climb for many businesses...
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by
Fiona Brown
on
1st May 2024
Outsourced customer care is key to satisfaction during seasonal peaks, says OpenContact
After a promising rise in bookings for the leisure and hospitality industries over Easter, busy businesses are increasingly seeking new ways to manage resources and adapt to seasonal peaks.
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5 trends shaping customer service in the UK
In today’s ever-evolving world, customer service isn't just about resolving issues - it's about building relationships and exceeding expectations to provide an exceptional experience.
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Charity of the Year Launched to Celebrate 20th Anniversary
OpenContact have launched a campaign to support a Norwich-based charity as part of their 20th Anniversary Celebrations.
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