We understand that good customer service is an integral part of any business - more companies are recognising that Live Chat is the fastest way to service their customers and, as a result, offer an even better customer service.
- Convenience - Making it easier for your customers to contact you means they will be more willing to buy from you
- Cost reduction - Live chat is the cheapest way for you to service your customers - agents can handle multiple chats at once, meaning you can deliver a quicker service to more people.
- Rapid resolution - Your customers expect you to act fast and offer instant support. On average, it only takes 42 seconds to resolve a query using live chat software – making it a highly efficient channel.
- Hand-Picked - Our specialised agents are experienced and knowledgeable
- Integration - Our Live Chat systems fully integrate with your existing website
To view a case study of our live chat services to find out how we helped The View From the Shard, click here