If you’re part of a membership organisation, whether it’s rooted in sport, conservation, heritage, or professional development, you know that member experience is everything.
more »Contrary to what some may believe, using an outsourcing company for your customer service does not necessarily mean you are hiring them to completely takeover.
more »Leading outsourced contact centre, OpenContact, are encouraging businesses to begin planning their festive operations early, in order to meet higher seasonal demands and handle the 2024 holiday rush.
more »Leading outsourced contact centre, OpenContact, has expanded their team with a new Business Development Manager following continued success.
more »