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Archive: 2025
25 Years of OpenContact: People, Progress and Purpose

25 Years of OpenContact: People, Progress and Purpose


*25 Years of OpenContact: People, Progress and Purpose* As OpenContact celebrates its 25th anniversary, our CEO Fiona Brown reflects on the people, principles and partnerships that have...

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by Chris Holland on 16th December 2025

OpenContact Joins MemberWise

OpenContact is pleased to join the MemberWise Network as a Recognised Supplier.

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by Chris Holland on 10th December 2025

OpenContact - Because exceptional hospitality doesn’t begin at the door

Exceptional hospitality doesn’t begin at the door — it begins the moment someone reaches out. At OpenContact, we’ve become a trusted partner for high-end restaurants, iconic attractions and premium dining...

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by Chris Holland on 2nd September 2025

Why Live Chat Fails – And How OpenContact Gets It Right

At OpenContact, we’ve spent years helping UK businesses design customer service solutions that deliver real results.

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Offshoring vs. Reshoring Why Bringing Contact Centre Operations Back to the UK Makes Sense

by Chris Holland on 28th August 2025

Offshoring vs Reshoring

Offshoring vs. Reshoring: Why Bringing Contact Centre Operations Back to the UK Makes Sense

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